Bringing Clarity. Driving Progress.
Facilitation I Mediation I Coaching
For Conflict Resolution, Effective Dialogue & Strong Collaboration in Teams and Organisations
I’m Karin Frei
a certified mediator (FSM), supporting individuals, organisations, and institutions across Switzerland and also internationally, online in times of crisis and conflict.
With three decades of experience as a facilitator, moderator, and former editorial lead at Swiss Radio and Television (SRF), I combine mediation with professional facilitation. I guide complex conversations and design workshops focused on communication, collaboration, and conflict prevention.
For conferences, panels, events, and complex discussions. With a focus on meaningful content, clear structure, and inspiring exchange. The topic, guests, and audience remain at the center.
For conflict resolution with a focus on structure and clarity to enable sustainable solutions. The result is always clear agreements and actionable next steps.
To strengthen communication, conflict competence, and collaboration through individual coaching, team development, media training, and focused conflict management.
Typical situations where support is needed
When change is affecting the team’s atmosphere
When conflicts remain unspoken and begin to escalate
When differing interests meet and decision-making comes to a standstill
When communication within the team is no longer clear or open
When meetings get stuck and no progress is made
When new projects require a shared direction
When leaders need to navigate difficult conversations
When teams want to get to know each other better and build stronger collaboration
When tensions between departments need to be resolved
When complex topics need to be discussed in a clear and solution-oriented way